North Shore Vacations from $509

Great place would stay there again!!

Love the location by the water, the proximity to Cedar Sauna, outdoor hot tub - all great. This was our third visit in the past ~4 years. This trip we were really disappointed. The room did not feel sufficiently clean - caked on grimy dust on the base boards in the bathroom, mildew around the outside of the shower, the hallway outside the room smelled strongly like urine, the room HVAC was giving off a rotten odor like it hadn’t been cleaned in a very long time, the pillows were yellowed under the pillowcases…we thought maybe it was just our room but our friends’s room also had a bad smell and their TV didn’t work. The windows in the 4th floor rooms don’t open so we couldn’t even air it out. The restaurant also wasn’t as great as it had been. Bread on sandwich was burned, greens were wilted like they’d been sitting in the window…staff were sitting at the bar talking miserably about how many hours they were working and I overheard one say they took a nap between shifts in the parking lot because they were so exhausted. We really loved our past experiences and hope that whatever is happening behind the scenes can be remedied.

The room was clean ? Check in was a breeze

The property is well maintained but I did not realize our room would be in the inner most square of the building so lights from the hall shone though the bottom of the blind. Our floor happened to also be the pool floor! We were on the 9th floor. The room was clean, as well as the bathroom; however, the shower curtain needed to be replaced as it was stained. The restaurant was very nice and the food was excellent. The coffee offering was less than impressive - that needs work. The front desk staff were friendly and helpful. Make sure they issue a ticket for the parking garage that works, as ours did not, but it was corrected on our last day. Overall, great location for downtown, clean and friendly.